Frequently Asked Questions

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Is Sync2Sheets a full two-way sync?

Not exactly, but it covers most two-way use cases:

  • New pages: Pages created in Notion show up in Sheets. Rows added in Sheets can create new pages in Notion (if you enable page creation).
  • Updates: Data flows from Notion to Sheets by default. You can also send specific column values back to Notion using editable columns.
  • Deletions: Deleting a page in Notion removes it from Sheets. Deleting a row in Sheets does not delete the Notion page.
  • New properties: Columns added in Notion appear automatically in Sheets. Columns added in Sheets don't affect Notion unless you set up an editable column.
Can I reorder, rename, or hide columns in my sheet?

Yes to all three. You can reorder columns, rename them, hide them, and add your own columns between synced ones. Sync2Sheets tracks columns by internal IDs, not by position or name, so nothing breaks.

How often does Sheets-to-Notion sync run?

Notion-to-Sheets sync is real-time on all plans. Sheets-to-Notion sync (editable columns, block updates, table blocks) depends on your plan:

  • Starter: every 2 hours
  • Advanced: every 30 minutes
  • Business: every 15 minutes

If your plan includes manual syncs, you can also trigger one anytime from the add-on.

My relations show a Page ID instead of the page title. How do I fix that?

Add a rollup column in Notion:

  1. Create a new property with the Rollup type.
  2. Point it to your relation.
  3. Select the Title property.
  4. Set the calculation to Show original.

The page title will now appear next to the relation in your sheet.

Where can I find my invoices?

Invoices are sent to the email you used when purchasing. If you can't find them, contact us and we'll resend them.

How do I trigger a manual sync?

Open the Sync2Sheets add-on in Google Sheets and click Run Sync Now. This triggers an immediate sync in both directions.

Why don't the columns match the order I see in Notion?

The Notion API doesn't expose column order from views. Columns appear in the order the API returns them, which may differ from what you see in Notion. The Notion team has acknowledged this and is working on it. In the meantime, you can reorder columns in Sheets freely.

Why are my pages in a different order than in Notion?

This usually happens with databases copied from templates. When pages are duplicated, they often share the same creation timestamp, which causes the API to return them in an unpredictable order. You can sort the data in Google Sheets after sync.

Can I delete columns from the sheet?

You can hide any column you don't need. Just don't delete the Page ID column. Sync2Sheets uses it to map rows to Notion pages. If it's removed, the sync will stop working for that sheet.

If I add a new property in Notion, does it appear in Sheets automatically?

Yes. New Notion properties are added to your sheet automatically on the next sync.

How are date ranges handled?

Notion date ranges are split into two columns in Sheets: Start date and End date. This makes them easier to use with formulas, filters, and charts.

How are multi-select properties handled?

Since Google Sheets doesn't have a multi-select type, all selected values are combined into a single cell separated by commas. You can split them using the SPLIT() formula if needed.

If I delete a page in Notion, is it removed from Sheets?

Yes. Deleted pages are automatically removed from your sheet.

Are hidden columns still synced?

Yes. Hiding a column in Sheets doesn't stop the sync. All Notion properties are synced regardless of column visibility.

My formula cells are blank even though the data exists in Notion. What's wrong?

Make sure every Notion database referenced by your formulas, relations, or rollups is shared with the Sync2Sheets integration. If a referenced database isn't shared, those cells will appear empty.

What's the difference between editable columns and block updates?

Editable columns let you send values from a specific Sheets column back to a Notion property. Useful for formulas, calculated fields, or manual overrides.

Block updates link a single Sheets cell to a Notion block (like a heading, paragraph, or callout). Useful for dashboards and KPIs that update automatically.

Both are optional features you configure per database.

What happens if I rename a sheet tab?

Nothing breaks. Sync2Sheets tracks sheets by internal IDs, not by tab name. Rename freely.

What happens if I delete or duplicate the sheet?

Deleting the sheet stops the sync for that database or table. Duplicating the sheet doesn't copy the sync configuration. You'll need to set it up again in the add-on.

Can I sync a Notion view instead of the full database?

Not currently. The Notion API doesn't support views, so Sync2Sheets always syncs the entire database. You can filter or sort the data in Google Sheets after it syncs.