FAQ

Sync2Sheets is not a full 2-way sync solution, but we do offer two-way sync capabilities for many common use cases.

• ✅ New pages: Pages created in Notion will appear in Sheets, and rows added in Sheets can be created as new pages in Notion (by enabling page creations).

• 🔁 Updates: By default, updates flow from Notion to Sheets. However, you can enable synced columns to send specific column values back from Sheets to Notion.

• ❌ Deletions: If a page is deleted in Notion, it’s removed from Sheets. But deleting a row in Sheets will not delete the page in Notion.

• ➕ New properties: Columns added in Notion will be added automatically in Sheets. Adding columns in Sheets does not affect Notion unless you manually configure a synced column.

Yes! You can:

• Reorder columns

• Rename them

• Hide them

• Add new ones between synced ones

Everything will still work, as Sync2Sheets identifies columns by internal IDs — not position.

That depends on your plan.

• Notion ➝ Sheets sync is real-time for everyone.

• Sheets ➝ Notion sync (for synced tables, cells, and columns) runs every 2 hours, 30 minutes, or 15 minutes depending on your subscription.

You can also trigger a sync manually if your plan includes that feature.

You can use a rollup to display the title instead of the page ID:

1. Add a new column with the rollup type.

2. Point it to your relation.

3. Select the title property.

4. In the calculation settings, choose "Show original".

You’ll now see the page title next to the relation.

Invoices are sent to the email used during purchase. If you can’t find them, contact us and we’ll resend them to you.

If your plan includes manual syncs, you can run a sync anytime by clicking "Run Sync Now" in the add-on.

The Notion API doesn’t support column order from views. We display the columns in the order they’re returned by the API. The Notion team has acknowledged this limitation and is working on improvements.

When a database is copied (e.g., from a template), all the pages often have the same creation timestamp. This causes the Notion API to return them in random order.

You can hide any column — but do not remove the Page ID column. We use that to map and sync your rows. If it’s deleted, sync will break.

Yes — it will appear automatically in your sheet.

We split Notion date ranges into two columns in Sheets:

• Start date

• End date

This makes it easier to use with formulas, filters, and charts.

Since Google Sheets doesn’t support multi-select, we combine all selected values into one cell, separated by commas. If needed, you can split the values using formulas like SPLIT().

Yes — deleted pages in Notion are automatically removed from Sheets.

Yes. All Notion properties are synced, even if you hide their columns in the sheet. Hiding a column does not stop the sync.

Make sure the other Notion database used in the formula is shared with the Sync2Sheets integration. This also applies to relations and rollups — all referenced databases must be shared.

A synced column is a specific column you’ve configured to send values from Sheets back to Notion. A synced cell links a single Sheets cell to a Notion block, and can be updated independently from a full database sync.

These are optional features and can be used for dashboards, workflows, or manual overrides.

Don’t worry — renaming the sheet tab will not break the sync. Sync2Sheets tracks everything by internal IDs, not names. You can rename tabs freely.

If you delete the sheet, the sync will stop working for that database or table. Duplicating the sheet won’t duplicate the sync configuration. You’ll need to reconfigure it in the add-on.

Notion’s API doesn’t support views — we always sync the entire database. You can filter or sort data within Google Sheets after the sync.